Being Valued customer at OmniCare Medical Centre, your family and you have the following Rights.

Patient Bill of rights

  1. Fully understand and practice your rights.
  2. Full disclosure of health services cost and information related to all services provided by OmniCare Medical centre.
  3. Receive impartial care and respect of your personal values and beliefs from all our staff without discrimination.
  4. Receive comprehensive medical care aiming at reaching proper medical diagnosis and treatment of your illness and/or your injury.
  5. Know the identity (name, specialty) of the physician responsible for your care.
  6. Receive comprehensive information about your diagnosis, proposed treatment, any changes in your health status and causes of such changes, alternative treatment, probabilities of treatment success of failure, therapy advantages and disadvantages, possible problems related to treatment and expected results of ignoring the treatment in a simple understandable manner.
  7. Have an interpreter (upon availability) if the language presents a barrier to understanding details of your comprehensive medical care.
  8. Give your written General Consent for treatment at OmniCare Medical Centre prior to the treatment.
  9. Give your written informed consent before any medical procedures or minor surgery required or needed.
  10. Participate in decision related to your care plane. OmniCare Medical Centre encourages patients, parents, or legal guardians to participate in planning and implementing the treatment with physicians and nurses.
  11. Obtain a medical report and a copy of medical test results (upon your request), for which OmniCare Medical Centre will charge you according to the applied rules and regulation.
  12. Enjoy privacy during the performance of all examinations, procedures, and treatment at OmniCare Medical Centre. Confidentiality will be maintained of all your information.
  13. Refuse the treatment (if so desired). Thus the treating doctor must inform you of the medical consequences of your refusal. Accordingly, you shall sign a form prepared to such decision.
  14. Refuse examination or follow-up of your treatment details by any person not directly responsible for your care. For persons who are not directly involved in your treatment, they must have your prior permission to attend your case discussion, examination, and treatment.
  15. Be protected during treatment from any physical, verbal, and psychological abuse.
  1. Receive complete explanation of causes to be referred to another care centre, consequent obligations (financial, and administrative-if any), and alternatives.
  2. Receive-upon your request- an itemized bill explaining all charges regardless paid by yourself or by other sources.
  3. Complaints and suggestions on services can be submitted directly to OmniCare Medical centre administration.
  4. View your medical record under the supervision of the treating doctor. Certain exceptions are applied to psychiatry clinic where the patient or his guardian can ask for a medical report on the condition only.
  5. OmniCare Medical Centre respects your right of appropriate assessment and management of pain through well-known therapies and provides you with all necessary information in this regard.