For your convenience, our most common customer questions are answered right here. Not finding what you want? Reach out directly through our Contact Us page.

What are your regular office hours?

Our clinic hours are 8:30am - 8:00pm, Saturday through Wednesday, and 8:30am - 4:00pm on Thursday.

Do I need to bring anything special to my first visit?

It will be helpful if you bring to all your visits your Emirates ID (or other government-issued ID). Also, any forms or test results that you have been provided, such as x-rays and lab results (from other facilities).

How do I make an appointment?

You can get in touch by phone (043388990) or use the form under the contact page.

What types of medical services do you provide?

At this time, we offer services in the following specialties: Psychiatry, Dental, Dietetics, Plastic Surgery, Weight Management, Dermatology, General Practice, Family Medicine & Aesthetics.

What should I do if I miss my appointment?

We are sorry you could not make it to your appointment. Kindly call the clinic to reschedule your appointment at the soonest availability.

Do I have to be referred by a doctor?

No, our physicians can assess and treat without referral by a doctor.

We recommend that you arrive at the check-in desk at least 30 minutes before your scheduled appointment time to ensure that there is enough time to check-in and complete all pre-appointment paper work.

We speak Arabic, English, Serbian, Macedonian, Portuguese, French and Tagalog.

Yes, we do accept a few insurances companies and if we don't work with your insurance, we can provide you a reimbursement form.

Yes, there is parking available at and around our clinic.

You may call the clinic at 043388990 before 24-48 hrs of you appointment to reschedule or cancel your appointment.

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